T&C'S

Last updated: 11/16/2025

Welcome to Dove & Aegis. By accessing or purchasing from our website, you agree to the following Terms and Conditions. Please read them carefully before using our services.

1. General Information

This website is operated by Dove & Aegis. Throughout the site, “we,” “us,” and “our” refer to Dove & Aegis.

By visiting our site and/or purchasing something from us, you participate in our “Service” and agree to these Terms.

2. Eligibility

You must be at least 18 years old to place an order.

By using this site, you confirm that you are legally able to enter into binding agreements.

3. Product Information

We strive to provide accurate descriptions and images of all Dove & Aegis products.

However, we do not guarantee that colors, scents, or textures will be identical on all devices or screens.

All products are for external use only.

4. Pricing & Payments
All prices are listed in USD unless otherwise stated.

Prices may change at any time without notice.

We reserve the right to refuse or cancel any order at our discretion.

Payments are securely processed through Shopify’s approved payment gateways.

5. Shipping

Processing time is 2–4 business days.

Shipping timelines vary by location and carrier.

Once a package is shipped, delivery is the responsibility of the carrier (USPS/UPS).

Please see our full Shipping Policy for more details.

6. Returns & Refunds

Due to hygiene and safety standards, all sales are final.

We do not accept returns, exchanges, or refunds unless an item arrives damaged, defective, or incorrect.

You must notify us within 48 hours with photos at hello@doveaegis.com.

7. Order Issues
Dove & Aegis is not responsible for:

• Delays caused by carriers

• Lost, stolen, or undeliverable packages

• Incorrect addresses provided by the customer

We will always try to assist, but the carrier must be contacted first.

8. Intellectual Property
All content on this site — including logos, product names, descriptions, photos, graphics, and branding — is the intellectual property of Dove & Aegis.

You may not copy, reproduce, distribute, or use our content without written permission.

9. Personal Information

Your submission of personal information through the website is governed by our Privacy Policy.

10. Prohibited Uses

You agree not to use our site for:

• Illegal or fraudulent purposes

• Transmitting harmful code

• Violating intellectual property rights

• Harassment, abuse, or discrimination

• Interfering with the site’s security or performance

11. Modifications to the Service

We may update or change any part of this website at any time, without notice.

We are not liable for any modification, suspension, or discontinuation of the Service.

12. Limitation of Liability
Dove & Aegis is not liable for indirect, incidental, or consequential damages arising from:

• Use of our products

• Inability to use the website

• Errors or omissions in content

• Shipping delays or issues

You use our site and products at your own discretion and risk.

13. Governing Law

These Terms and Conditions are governed by the laws of the United States and the State of North Carolina.

14. Contact Information

Questions about these Terms?

Email us at hello@doveaegis.com.